Information Resources


October 9, 2012

On September 19th, our anti-virus software went insane.  Specifically, Sophos mistakenly issued an update which caused our anti-virus software to detect itself as a virus.  This, as you can imagine, caused all sorts of problems.  Below, you can see a snapshot of what ITS' anti-virus alerts mailbox looked like.  Note the number of messages.

We know a lot of you were affected by this issue and it caused all sorts of annoying pop ups and we apologize for the troubles this caused.

For those who are interested in learning more about the issue, please read on for more details about what went wrong, what we did to try to contain and then fix it, and where we stand now.


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August 29, 2012

Want to know what is going on in Information Resources?

Read our Fall 2012 newsletter to find out!

May 17, 2012

For those of you running Windows, you may have noticed that the icon for the Sophos antivirus scanner in the notification area looked a little different this morning. Why did it change? Because you were upgraded to a newer version.  Specifically, you went from version 9.7.7 to version 10.0.4 and in addition to some improvements in the underlying scanning technology, Sophos decided to give the new version a bit of a facelift.

April 23, 2012

736 Trillion Bits in Synchronized Formation

Happy belated Earth Day, Oxy! While other efforts here at IR have yielded positive results for the environment, there's quite a bit that my team is doing behind the scenes to do our part as well. Earlier... Read More

April 13, 2012

Oxy's Internet link coming through Armadale

Oxy's Armadale Entrance

As you may have noticed, we told you that maintenance work we're doing on the networking equipment in HSC will disrupt campus Internet access for 10-15 minutes. Why? Because our Internet link enters campus via Armadale Avenue and terminates in HSC, where our...

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April 11, 2012

ITS will be performing scheduled maintenance this Saturday, April 14th, from 8:30am to 12:30pm. During this maintenance period, you may be unable to access IR services. If you encounter any problems, please wait until the maintenance window has elapsed and check if you still run into problems before reporting them to the IR Technology Helpdesk via email at or by voicemail at (323) 259-2880 (x2880 from on campus). We apologize in advance for any inconvenience this maintenance may cause.

Have questions about why we do the things we do or when we do them?

Please feel free to send me an email or leave a comment and keep an eye on our blog. Technical details about our maintenance activities follow after the break. Here is the breakdown of this maintenance window.  Please note that the time frames...

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March 15, 2012

Sun 7410 with 92 drives

There's a total of 102 disks crammed in there. Don't scream at them.

You're probably sick of getting emails from me telling you that my team and I have to shut everything down in order to work on our "central storage equipment" or some other technobabble. Centralized storage amounts to one or more highly specialized servers that have loads of hard drives and can share all of that space with other servers.  In Oxy's case, our centralized storage comes in the form of a Sun (... Read More

March 15, 2012

Last month, OxyScholar had 3,320 full-text downloads. The most popular papers were: Beyond Cravings: Gender and Class Desires in Chocolate Marketing (183 downloads) Judith Butler and the Althusserian Theory of Subjection (156 downloads) Exploring Web 2.0:  The Impact of Digital Communications Technologies on Youth Relationships and Sociability (125 downloads) The most popular publications were: Décalages (952 downloads)... Read More

March 12, 2012

ITS will be upgrading the 2x Remote Access system on March 15.  This service is mostly used for connecting to Oxy campus PCs from home and for Banner usage.  We will be jumping all the way from 2x 5 to 9 which includes enhanced support for mobile platforms like iOS and Android, multiple monitor support for desktop clients, and a myriad assortment of bug fixes. During the upgrade progress you will notice a few messages and popups.  This post outlines what you should expect. Upon login your install of 2x will be detected and the upgrade process will begin automatically: Upon successful completion of the 2x 9 client you will... Read More

March 9, 2012

There are two new calendar-sharing features that we have enabled within Google Calendar, outlined below. Note that we are not changing your current calendars' settings; however, since we have made this change please take a moment to double-check your settings to be sure that they are set up the way that you want them.
  1. You can now share your Google calendars with people outside of Oxy, giving them permission to view and/or edit the calendar.
  2. You'll also see a setting that allows you to make a calendar publicly viewable on the web. If you choose to use this setting, please be aware that Google will index the items on the calendar, and the events will show up in Google searches. The new Oxy website coming in June will include a calendar function so we have not posted specific instructions for...
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  • Technology Support Desk:

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