Faculty/Staff FAQ - Computing at Occidental College

How can I install a network printer to an Oxy computer?

If you know the name of the network printer you are trying to install, simply click on the "Start" button in the bottom-left corner, then "Run," and in the box that opens type "printer name-#" and click ok (ex. "printer its-1"). If you have the printer ID # in place of the name, installing is the same just swap the number for the name (ex. "printer P1234").[ Top ]

How can I add a mailbox to my Outlook?

First you must ensure that the user or dept. mailbox owner has granted you permissions to both their mailbox and inbox. From there, go to start, then run and type "addmailbox username" where you would replace the word username with the account name of the user you are trying to add.[ Top ]

How can I add email addresses to the block or safe lists under our Anti-Spam?

Proofpoints is the name of our Anti-Spam system and tries to catch unwanted email as it comes in. In your inbox, Proofpoint sends a message with all of the spam it caught for the day. In that message you can choose to let Proofpoints know not to prevent email from that user from coming in. Proofpoints via the web allows you to individually add addresses to block and safe lists as well as edit your profile to a more aggressive spam-filtering policy.[ Top ]

Can I quickly access files on my network space from home?

Yes, accessing files located on your network drives from is a breeze as long as your connected to the internet. For quick access, using Internet Explorer go to ftp://mydrives.oxy.edu and log in as you normally would.[ Top ]

I accidentally deleted a file. Can ITS recover it for me?

If you saved your file on the G or H drive within the last 6 months, we can almost certainly recover it. The files on the G and H drives are backed up every weeknight.[ Top ]

What is Banner7?

Banner7 is the latest release of SunGard Higher Education's "BANNER" system. Occidental College has been using Banner for most administrative processing since 1994. Version 7 allows users to access Banner through a web browser. Oxy is deploying Banner7 via a "thin-client" called 2x Application Connector for best support and performance. A thin-client can be defined as, "A client that has little or no installed software but has access to software that is managed and delivered by network servers that are attached to it. A thin client is an alternative to a full-function client such as a PC."[ Top ]

How do I access Banner?

Close all running software. Go to the Start button, then Run and type "gobanner". This will run in the background, so please leave any command window (black box) you see running (and when prompted, click any key to proceed). The "2x Application Connector" box should then appear. Enter your user name and Oxynet (Windows) password. Make sure "Save Password" is checked and click Connect (should be a one time deal). You will then be prompted to log in. Enter your Banner account and password, but leave the "Database" box blank for the production database (PROD).[ Top ]

Can I access Banner from home?

Plans call for making Banner7 available from off-campus to approved users via OxyAccess in Fall, 2007, so stay tuned.[ Top ]

What is the big empty browser window that stays there when I'm logged on or after I log out of Banner?

Please do not close this window while running INB or your Banner session will end! Two processes are running in the same window. The first is a Java application that usually just displays a big gray box. After you log into Banner, the form application is what you see in the browser. After exiting normally from INB, your browser window will stay open with a large empty space (the Java application). Once finished using Banner, you can close the empty browser box by clicking on the X in the upper-right corner.[ Top ]

Where are the options in Banner7 that used to be on the left side of the screen in Banner6?

One of the first things you’ll notice in Banner7 is that the options along the left side are missing. If you click on Options at the top, they will be listed in the drop down menu and you can choose from there. You can still use keystrokes (using the Alt key) if you are familiar with those shortcuts.[ Top ]

How can I install the patch for SPSS 15?

The patch is a two part process that can be found on your R drive -- R:\Install\SPSS15. Please install the file "SPSS1501ClientPatch.exe" first. After you run that patch, please run "SPSS15.0.1.1EN.exe" and that should complete the upgrade.[ Top ]