Technology resources and assistance for students


As the College community prepares for Fall 2020, the Academic Resources & Technology (ART) team is here to help meet students’ technology, training and resource needs.

Below you will find information and resources available to help you succeed in a remote learning environment. A fully remote semester presents unique challenges and we are committed to doing everything we can to provide students the tools they need to succeed.

Resources for Learning Remotely

Please check out our recommendations for computers and connectivity. The critical tools are:

  • Reliable internet access of at least 1 mbps. To test your connection speed, google search “Speed Test” and run the test to get your results.

  • Computer with at least a dual core processor, 4 GB of memory, a webcam, microphone and speakers

It is essential that every student feels adequately prepared to attend classes and stay connected to the Oxy community. We have streamlined our online support documentation into a landing page that addresses a wide range of needs. All students should review the materials on the Learning Remotely hub to find out about the tools and resources available.

You can also go to our Technical Resources page to learn more about the software and tools available to students.

Getting Help and Requesting Technology

If you have questions about technical support or resources available to students, please email helpdesk@oxy.edu.

If you do not have the tools you need to connect in the fall, the Academic Resources & Technology team will loan laptops, provide internet access assistance and assist with access to other tools to support remote learning. Please fill out this technology support request form and your request will be reviewed and decided upon by a working group from various departments on campus to ensure we are addressing your technology and resource needs.

As we only have a limited number of resources available, we ask that you request to borrow equipment and/or for assistance with internet service if you do not have these resources or what you have does not meet the minimum requirements to stay connected.

The ART team has been working hard all summer to prepare for the fall semester and we look forward to working with you to provide the resources and tools so you have a successful semester. Please don’t hesitate to contact us with any questions or concerns.

Be well,
James (on Behalf of the Academic Resources & Technology Team)

James Uhrich, Vice President for ITS/CIO