ITS is committed to lowering our environmental impact where we can. Our multifunction printers are set up to print double-sided by default, and we use release to print functionality on campus to help reduce waste. We will be continuing our conversations across campus about how we can further reduce our printing footprint.

Printing is Changing!

Beginning July 2023, printing software will change.

Employees with Oxy Issued Computers will be notified by email with instructions when their office receives new software to their Oxy-issued computers. More information can be found on our help page: Papercut for Oxy Issued Computers.

Students and employees with personal devices will need to download new software. Please visit our help guide to install new software: Papercut for Student & Personal Devices.

New Printer Features

The update to Ricoh multifunction devices (print/copy/scan) will allow new functionality, such as printing from mobile devices (iPhone, Android, Chromebooks) and more robust scanning digitization features. The new tap to print on public devices maintains Oxy's commitment to reducing paper waste from printing jobs that were sent in error. 

Technical Support:

If you have problems printing from your computer to one of the multifunction devices or network printers, contact the Technology Helpdesk at or 323-259-2880. ITS will troubleshoot the issues, and handle the transition to the on-campus Document Output & Creative Services (DOCS) technician if needed.

If you have any problems with clearing a paper jam or using the multi-function device itself, please contact Document Output & Creative Services (DOCS) at 323-259-2585 or

Supplies for multifunction devices:

If you need supplies (toner, paper, staples, etc.), contact Document Output & Creative Services (DOCS) (323-259-2585 or, located in AGC 120. DOCS has two technicians on campus who will regularly check printers and copiers on a weekly or bi-weekly basis to ensure adequate levels of supplies and perform routine maintenance.

Training for multifunction devices:

If you would like training for the multifunction devices contact Nicole Placensia in the Business Office (, 323-259-2660). She will work with Ricoh to arrange for a training session for you or your department. You can also learn more about how to use the multi-function devices.

View Legacy Printing Information: 

Contact ITS
Academic Commons

1st Floor, Suite 116